Hello! I'm Shannon
As a consultant, I specialize in empowering leaders to reach their full potential through tailored development programs in organizations undergoing change. With a focus on intercultural understanding and effective communication strategies, my workshops meet each team and individual where they are from a starting point of their emotional experience.
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Throughout my professional journey, I have had the privilege of collaborating with organizations across borders. My professional journey has led me to collaborate with esteemed entities such as Daimler Trucks, Mercedes-Benz, Edgewell Personal Care, and CNT Management Consulting, among others. My work encompasses both in-person and virtual interactions, engaging with colleagues spanning the United States, United Kingdom, Germany, Austria, India, Mexico, and China.
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EXPERIENCE
2022-Present
Consultant
International
Coverdale International Ltd.
I am contracted to help international organizations with leadership development, intercultural awareness, and communication-based workshops. Organizations I have contracted with include but are not limited to, Daimler Trucks, Mercedes-Benz, Edgewell Personal Care, and CNT Management Consulting.
2019-Present
Organizational Systems Coordinator
Portland, Oregon
Center for Health Systems Effectiveness at OHSU
As an organizational systems coordinator I contribute to operational and project management functions at CHSE. I have also created and helped implement a new communication structure to improve the center’s feedback practices, helped restructure the annual staff survey, facilitated a center-wide leadership training, microaggressions training, and a Points of You workshop to help lift new perspectives at the center.
2018-2019
Project Manager
Portland, Oregon
WEINLAND creative
I served as the main point of contact in daily client communication to discuss deliverables, project scopes, workflows, lead daily stand-ups with the internal team to set goals and prioritize deliverables. I also facilitated internal workshops to determine more efficient workflows spanning from initial POC to post-launch date and bug fixes and streamlined interviewing and hiring processes.
2014-2018
Verde Valley School
Associate Director of Admission/Spanish Instructor
Sedona, Arizona
I managed student intake by processing applications, conducted student interviews and campus tours. I also created admission materials, entered data, evaluated transcripts, and researched advertising methods to promote the school to prospective international and domestic students. I traveled domestically and internationally to represent, promote, and market the Verde Valley School at school fairs. I also instructed International Baccalaureate Introductory Spanish, supervised dorms, mentored and advised students, and co-led two 10-day backpacking trips through Grand Canyon National Park
2012-2013
Logistical Coordinator
Japan, South Africa, Brazil
Private Tutor and Logistical Coordinator
I developed country-based curriculum and volunteer opportunities for second and fourth grade students. I taught all subject matter and provided logistical and linguistic support for the family of five in Japanese, Portuguese, and Spanish.
2008-2012
Fundraising Trip Co-Leader
Sub Saharan Africa
South America
Central America
The Traveling School
I organized group accommodation, transportation, community service projects, budget, and logistics throughout Central America, South America, and Sub-Saharan Africa. My duties also included Spanish to English translation, and teaching Spanish, travel journalism, global studies, literature, languages and cultures of Southern Africa, PE and nutrition, and math concepts.
EDUCATION
2022
Ph.D.
Saybrook University
Managing Organizational Systems
Dissertation Title: Emotional Mutualism - A Classic Grounded Theory on the Emotional Experience of Organizational Change
2017
Saybrook University
Leadership and Management with a focus in Global Workforce Collaboration
Capstone Project: Educational Paradigm Shift, from Personal to Global Transformation.
Master of Arts in Management
2008
Bachelor
University of Montana
Japanese Language and Literature with a Minor in Spanish Language and Literature
Dean's List
SKILLS
Training, Facilitation, and Presentation Skills
Project Management
Coaching
Spanish (Advanced), Japanese, Portuguese (Conversational)
Communication and Interpersonal Skills
Curriculum Development
EXPERTISE
I'm a Training and Development Facilitator
I am a Points of You © trained facilitator. Points of You is a methodology that utilizes creative tools for training and development through phototherapy. These workshops can be tailored to cover any topic such as organizational values, diversity equity and inclusion, communication, leadership, etc. These workshops are engaging and leave the participants with a new “point of view” to help them reshape and reimagine their organizational experiences.
I Work to Identify the Hidden Experiences in your Organization
I work to identify the struggles which are unexpressed by staff and which impact on productivity and overall job satisfaction. Through my unique approach, I can help define, unify, and streamline your organization's leadership and management practices. This is done by collecting data from the different aspects of your organizations existing power relationship.
I Center the Emotional Experience of Staff in Times of Organizational Change
Through my research and professional experience, I have learned that the balance of organizational systems depends on a healthy emotional experience of staff. If staff feel contentment, emotional safety, trust, value, and emotional comfort, they are more likely to be productive, invested in their work, and contribute to a healthy working culture.
